Cookie Policy

This policy explains how EQL uses cookies and similar technologies on our website, what they do, and how you can control them.

What cookies are

A cookie is a small file of letters and numbers stored on your browser or device. Cookies contain information that's transferred to your device, and they help websites work and remember things about your visit. We also use similar technologies such as pixels and local storage — where we say "cookies" in this policy, we mean all of them.

How we ask for your consent

When you first visit our site, you'll see a cookie banner. Essential cookies (the ones needed to make the site work) are always on, because the site can't function without them. Everything else — analytics, marketing and other non-essential cookies — stays switched off until you actively choose to allow it.

You're in control. You can accept all, reject all, or pick and choose by category. Nothing non-essential loads until you've made that choice.

Changing your mind

You can update or withdraw your consent at any time — it's just as easy to say no later as it was to say yes. Use the "Manage cookie preferences" button on this page to reopen your cookie settings. Withdrawing consent won't affect anything we did while we had it, but it will stop the relevant cookies going forward.

What our cookies help us do

Depending on what you consent to, our cookies help us:

• Make the site work as you'd expect and keep you logged in
• Remember your settings during and between visits
• Understand how people use the site (e.g. which pages they visit and for how long) so we can improve it
• Improve the speed and security of the site
• Make our marketing more relevant and efficient

The cookies we use

A full, automatically updated list of the cookies on our site — who sets them, what they're for and how long they last — is shown below this policy.

Cookie categories

Essential cookies — needed for the site to work, including keeping you logged in and letting you view and add information. These can't be switched off in our system, as the site won't work properly without them.

Analytics cookies — these tell us how many people visit, what technology they're on (e.g. Mac or Windows, which helps us spot when something's broken for a particular setup), how long they stay, which pages they look at, and how they found us. This is all used to improve the site.

Marketing cookies — these help us make our advertising and communications more relevant and measure how well they're working.

Email tracking

If you sign up to receive emails from us, those emails may contain a web beacon — a small, transparent image embedded in the email. It tells us things like your IP address, when the email was opened, on what device and from roughly which location. We use this to understand engagement and improve our communications. You can opt out at any time using the unsubscribe link in any email.

Third parties

Some of the cookies above are set by third parties (for example, our analytics and marketing providers), and where that's the case those providers receive data through the cookie. The provider for each cookie is listed in the cookie list below. We don't sell your personal information.

Controlling cookies through your browser

As well as our preference centre, most browsers let you control cookies through their settings — including seeing what's been set and deleting them. Bear in mind that blocking all cookies (including essential ones) may break parts of the site. To learn more about managing cookies generally, visit www.allaboutcookies.org.

Shared devices

If you share a device with others, your accept-or-reject choice will affect everyone who uses it.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "last updated" date and reflect any significant changes in our cookie banner so you can review your choices.

Contact us

If you have any questions about how we use cookies or your personal information, email us at support@eql.com.