Frequently Asked Questions

For Brands

Our FAQs can quickly answer just about any question you have about EQL, our launches, or your account (seriously). If you can't find what you're looking for, feel free to email us at support@eql.com.

Are you a fan?

Have a question that's launch-related or just need some help? Please head to the dedicated Fans FAQ.

Get more from your launches
âś“  Chaos-proof technology helps you manage demand
âś“  EQLizer gets products to fans, creating even more fans
âś“  Revenue maximizers connect launches to your future growth
âś“  Fan-first experience turns product passion into brand loyalty

Interested in getting a demo of how EQL works? Fill in your details below and we'll be in touch to organise a time that suits you.

COMMERCE BUILT FOR PASSION